Terms & Conditions
Last Updated: October 2026
1. Nature of Business
AU ENTERPRISES is a business-to-business (B2B) bulk supplier catering to corporate offices, institutions, commercial facilities, and procurement managers. Submission of a quote requisition online does not constitute a finalized consumer retail sale; all transactions are formalized via official itemized commercial quotations, purchase orders, and delivery challans.
2. Quotation Validity & Tier Pricing
All wholesale quotations issued by AU ENTERPRISES remain valid for 15 calendar days from the date of issuance unless explicitly stated otherwise. Pricing tiers are indexed to the minimum order quantity (MOQ) specified. Orders with revised quantities are subject to re-quotation.
3. Delivery & Receiving Bay Protocol
Deliveries are executed directly from our Sector-53 Gurgaon distribution facility across Gurgaon and designated Delhi NCR commercial centers. Goods must be physically inspected and verified at the buyer's receiving dock with an authorized receiving stamp on the physical delivery challan.
4. Payment Terms & Invoicing
Standard supply orders require advance payment or immediate payment against delivery unless a formalized 15-day or 30-day corporate credit agreement has been executed between AU ENTERPRISES and the corporate buyer. All invoices include applicable Goods and Services Tax (GST).
5. Housekeeping Manpower Engagements
Housekeeping manpower service contracts are governed by specific service level agreements (SLAs), detailing daily attendance, shift timing, supervisor oversight, statutory compliance (PF, ESIC), and replacement procedures.